Air source heat pumps in Gateshead, Newcastle and across the North East.
Heating and hot water without a gas boiler. Heat loss survey first, then a written quote, MCS-certified install, with the Boiler Upgrade Scheme grant applied for on your behalf.
Is a heat pump right for your house?
If your boiler's on its way out
The best time to switch is before the old boiler fails in January. A heat pump replaces it for heating and hot water, and the grant takes a large chunk off the cost of doing it.
Get a quote before winterIf you're off the gas grid
Running on oil, LPG or electric heaters? A heat pump usually costs a lot less to run, and the grant can be higher when it replaces oil or LPG.
Grant amountsIf you've got solar, or want it
A heat pump runs on electricity, so panels on the roof and a battery indoors cut its running cost further. We design the three together so the sizes make sense.
Solar panelsIf you need an EPC
We do EPC assessments as well as installs. Useful if you're selling, letting, or want to know where the house loses heat before you decide on a heat pump.
Book an EPC£7,500towards an air source heat pump through the Boiler Upgrade Scheme
The grant is applied for. You see the price with it taken off.
The Boiler Upgrade Scheme is a government grant towards replacing a fossil fuel boiler with a heat pump in England and Wales. The current value for an air-to-water air source heat pump is £7,500. Homes off the gas grid replacing oil or LPG heating can get £9,000.
- The installer applies, not you. Our heat pumps are installed and certified by our MCS-certified heat pump installer, who handles the paperwork, and the grant comes off your quote.
- Eligibility depends on your property and what you're replacing. We check before we quote, so there are no surprises.
Grant values checked on GOV.UK on 30 October 2026 (notice effective 21 July 2026). Figures are re-checked before this page is published and whenever the scheme changes.
Draft: heat pumps are installed through Scope's MCS-certified heat pump partner (David, 4 Nov 2026), so the grant is applied for on the customer's behalf. Partner company name needed for the MCS certificate line before go-live.
How it works
It's a fridge in reverse: it moves heat from the outside air into your house, even when it's cold out.
- 01The unit outside pulls in heatA fan draws outside air over a coil. Even on a North East winter day there's heat in the air, and the refrigerant picks it up.
- 02It's compressed into useful heatThe compressor squeezes the refrigerant, which pushes its temperature up to what your radiators and hot water cylinder need.
- 03Your radiators and hot water run on itLower water temperature than a gas boiler, for longer, so the house stays at a steady temperature instead of blasting then cooling. Some radiators may need upsizing, which we tell you at the survey.
Recent heat pump installs
Outdoor units, cylinders and controls, fitted and signed off. See more of our work.
Draft: photos from David 4 Nov 2026, chat-size copies (under 900px). Ask for the originals for sharper tiles. Brands named from what's visible on the units; confirm these are the ranges Scope fits. One cylinder photo carried a Leicester address, so these are the partner installer's jobs: no towns named on this page.
What's in a Scope heat pump install
Heat loss survey
Room by room. This decides the size of heat pump and whether any radiators need changing. Done properly, it's the difference between a warm house and a cold one.
Grant application
The Boiler Upgrade Scheme is applied for on your behalf and the price is shown with the grant taken off.
Heat pump and cylinder
The outdoor unit, a hot water cylinder, and any radiator or pipework changes the survey calls for.
Fitting and commissioning
Our engineers and approved installers. The system is set up and balanced before we hand it over.
MCS certificate and sign-off
MCS certified heat pump install, electrical work certified under NAPIT or NICEIC. Needed for the grant.
Controls walkthrough
Heat pumps are run differently from boilers. We show you how to set it so it's cheap to run.
Draft: heat pump brands fitted, warranty lengths and typical price range go in here once agreed with Scope.
Run it on your own electricity.
A heat pump is the biggest electrical load in most houses that have one. Solar panels cover a good part of that in spring, summer and autumn, and a battery lets you run it on cheap overnight electricity in winter. We quote each part separately so you can see what's worth doing.
Accredited, registered and properly signed off.
- MCSMicrogeneration Certification Scheme
- RECCRenewable Energy Consumer Code
- NAPITRegistered electrical competent person scheme
- NICEICRegistered electrical competent person scheme
Equipment we fit
Fox ESS, EcoFlow and Duracell.
Spread the cost
Finance through Propensio or Selina.
Who fits it
Our engineers and approved installers.
Draft: logos and membership numbers go in once each is checked on its public register. Heat pump brands to confirm with Scope.
Questions people ask us
Do heat pumps work in the North East winter?
Yes. Air source heat pumps are designed to work well below freezing, and they're standard in colder countries than ours. The key is sizing it from a proper heat loss survey, which is why we don't quote without one.
Will I need new radiators?
Sometimes a few, not usually all. Heat pumps run radiators at a lower temperature for longer, so some rooms need a bigger radiator to reach the same warmth. The survey tells you exactly which ones before you commit.
Am I eligible for the £7,500 grant?
Most owner-occupied homes in England and Wales replacing a fossil fuel boiler are, provided the install is MCS certified, which ours are. There are conditions on the property and the system. We check your eligibility before we quote, and the application is made for you.
Does a heat pump do hot water as well?
Yes. An air-to-water heat pump heats a hot water cylinder as well as the radiators. If you've currently got a combi boiler and no cylinder, we'll find a place for one at the survey.
How noisy is the outdoor unit?
About the same as a modern fridge from a few metres away. Placement matters, and there are rules on distance from neighbours' windows, which we follow when choosing where it goes.
How long does the install take?
Typically two to four days on site depending on how much pipework and radiator work the survey calls for. We tell you the full timeline with your quote.
Draft: grant answers verified on GOV.UK 30 Oct 2026. Re-verify on the day this page is published and before any Facebook ad goes live.
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